CVS Health today announced the national launch of CVS Pharmacy® Curbside Pickup to more than 4,000 store locations nationwide. CVS Curbside Pickup allows customers to shop ahead of time from their mobile device or online for thousands of non-prescription items. Orders are then delivered right to their car within an hour at any participating CVS Pharmacy location. This latest digital tool was designed by CVS Health and Curbside, a company perfecting the store pickup experience for retailers and consumers, making it more convenient and accessible for customers nationwide to get the health, beauty and grocery essentials they need without getting out of their car. “As part of our commitment to redefining the shopping experience for our customers through digital innovation, we are thrilled to launch CVS Curbside Pickup at locations nationwide,” said Brian Tilzer, Senior Vice President and Chief Digital Officer, CVS Health. “The roll-out of CVS Curbside on such a large scale represents our commitment to creating digital innovations that make customers’ lives easier as well as marks a groundbreaking milestone in the retail industry.”
First launched as a CVS Express pilot program this past spring in San Francisco, Atlanta and Charlotte, NC, CVS Curbside Pickup was developed as the industry’s first retail solution that integrates Curbside’s market-leading technology right into the CVS Pharmacy app, providing a convenient solution for busy customers. CVS Curbside Pickup is now available in 40 major markets across the U.S., including many locations in Boston, New York City, Philadelphia, Houston, Los Angeles, Chicago, Phoenix, Dallas, Seattle and Washington, DC. CVS Curbside Pickup allows CVS Pharmacy shoppers to purchase thousands of front store and over-the- counter items, while at home or on-the- go via the CVS Pharmacy app or at CVS.com, with no added cost to the customer for utilizing the service.
“To meet the demands of today’s increasingly mobile and on-the- go customers, CVS Pharmacy and Curbside have created the first service that expands the role of thousands of retail pharmacy locations across the country to provide efficient online fulfillment at the local store”; said Jaron Waldman, co-founder and CEO of Curbside. “Curbside’s proprietary technology for smooth pickup and in-store pick and pack operations is helping CVS Pharmacy connect its store locations to online commerce while providing a tremendous service to customers at a nationwide scale.”
To use CVS Curbside Pickup, customers simply open their CVS Pharmacy app and select the CVS Curbside Pickup option, choose the products they would like to purchase and then select CVS Curbside Pickup as the delivery method. The order is then ready in about an hour or less and is delivered right to the car whenever the customer arrives at the selected CVS Pharmacy location, creating a more efficient and time-effective solution for shoppers. Additionally, customers using CVS Pharmacy’s long-running and popular ExtraCare loyalty program will continue to earn their eligible ExtraBucks Rewards and receive weekly ad sale prices on CVS Curbside Pickup orders as long as they link their ExtraCare card to their cvs.com account when placing curbside pickup orders. ExtraBucks Rewards and ExtraCare coupons and offers sent to customer cards digitally are also eligible to be used during CVS Curbside Pickup orders. For more information about CVS Curbside Pickup, please visit www.cvs.com/curbside For more information about Curbside, please visit https://shopcurbside.com/retailers/company/.